Plastic Pen Turners Storage Case

"Unfortunately again we have received the wrong item as on your website it has a picture of a sierra pencil set but has the title of a storage box, I emailed you with the order again querying this mistake and stating that we do not want the box it's the Sierra pencil set that we want, we did not receive any contact from yourselves and the order arrived with the pen box. I emailed you regarding this and I still have not received any contact from yourselves. "