About Us Yandle & Sons Limited , esablished in 1860, are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page or telephone us on the number below.

Our Contact details:
Yandle & Sons Limited
Hurst Works Martock Somerset TA12 6JU United Kingdom
Phone: 01935 822 207
Fax: 01935 824 484
Email: online-sales [at] yandles [dot] co [dot] uk
VAT number: 130566392
Making A Purchase Currently, we only transact business in the United Kingdom. This will change in due course, to cover most of the world.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. Entering your card details on our site is VERY SECURE. See below.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Yandle & Sons Ltd reserve the right to refuse or decline any order without explanation.

DESCRIPTION OF GOODS. All goods are described to the best of our knowledge. Goods may not be exactly as shown in the images due to manufacturers’ ongoing modifications and that the monitor settings may adversely affect colours. Goods are sold subject to availability. Customers must assume responsibility for the goods being suitable for purposes required. We accept no liability for losses, damage or injuries howsoever caused by the use of such goods, nor losses due to the unavailability of goods. If goods are out of stock or due for preparation or machining, we will contact customers for advice.
Shipping And Handling Our shipping & handling charges currently only apply to UK mainland addresses.

We can, however, ship to other offshore addresses but these may occur additional costs. Please ring or email for details.

Delivery costs are shown in the 'Shopping Cart'.

Deliveries are made using Royal Mail Standard Parcel Service or Yandle approved Couriers as appropriate.

Once an order has been despatched, we can accept no responsibility for lost or delayed items.

Where more than one item is ordered at the same time, we will aim to ship all items in the same package. However, where this is impracticable due to size or weight, we may despatch items separately. This arrangement does not affect the shipping charges shown. This could mean that individual items will arrive at differing times.
Delivery Schedule It is our aim to ship your order the next working day. You should normally receive the order within 2 - 5 working days.
Back Orders If your item is not in stock, we will back order for you after confirming with you that this is acceptable. This will give you the option to cancel the order if you wish.
Tax Charges VAT at 17.5% is added to all oders where VAT is applicable.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee It is our aim to give complete satisfaction. All our products come complete with full manufacturers warrantee.
Reaching Us If you need to contact us, please email us using the link on the store page, alternatively, you can call on 01935 822 207 (International +44 1935 822 207 or fax us on 01935 824 484 or write to us at Hurst Works Martock Somerset TA12 6JU United Kingdom
Privacy Policy Yandle & Sons Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes.

From time to time we make special offers by email of products which do not appear on our website. These are generally exclusive to existing customers. Please be assured that we do not email on behalf of any third party.
Returns Policy Damaged Goods: Please telephone us within five working days from the date of receipt of damaged goods. Please keep all packaging in tact. Goods returned will be at the purchaser's cost and insurance risk. Yandle & Sons Ltd reserve the right not to reimburse shipping costs.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Yandle & Sons Limited reserve the right to change or alter these terms and conditions without notice. However, our Terms and Conditions will always be displayed clearly on the website.

E&OE
5th April 2007